Terms and Conditions

Legal terms governing the use of our services

Last updated: October 5, 2025

1. Introduction

Welcome to ReSoft Labs B.V. ("Company", "we", "our", "us"). These Terms and Conditions ("Terms") govern your use of our website and services. By accessing our website or engaging our services, you agree to be bound by these Terms.

2. Company Information

ReSoft Labs B.V.
Chamber of Commerce (KVK): 77906411
VAT Number: NL854029136B01
Registered in the Netherlands

3. Services

ReSoft Labs B.V. provides scientific software development, research applications, and data-driven solutions. Our services include but are not limited to:

  • Custom software development for scientific research
  • High-performance computing solutions
  • AI and machine learning development
  • Data engineering and analytics
  • Cloud infrastructure and DevOps
  • Research software engineering consulting
  • Training and educational services

4. Use of Website

You may use our website for lawful purposes only. You agree not to:

  • Use the website in any way that violates any applicable law or regulation
  • Attempt to gain unauthorized access to our systems or networks
  • Transmit any malicious code, viruses, or harmful materials
  • Collect or harvest information from the website using automated means
  • Impersonate any person or entity or misrepresent your affiliation

5. Service Agreements

Specific services are provided under separate written agreements. These Terms supplement any service-specific agreements and do not replace them. In case of conflict, the service-specific agreement shall prevail.

6. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of ReSoft Labs B.V. or its licensors and is protected by copyright, trademark, and other intellectual property laws.

Intellectual property rights in deliverables shall be governed by the specific service agreement. Unless otherwise agreed in writing, any custom software or solutions developed for clients remain subject to the terms specified in the service agreement.

7. Confidentiality

We respect the confidentiality of information shared by our clients. Details regarding confidential information handling are specified in individual service agreements and Non-Disclosure Agreements (NDAs).

8. Limitation of Liability

To the fullest extent permitted by law:

  • ReSoft Labs B.V. shall not be liable for any indirect, incidental, special, consequential, or punitive damages
  • Our total liability for any claims arising from services shall not exceed the fees paid for the specific service giving rise to the claim
  • We do not guarantee that our website will be uninterrupted, secure, or error-free
  • We are not responsible for any content, code, or other materials from third parties

9. Indemnification

You agree to indemnify and hold harmless ReSoft Labs B.V., its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses arising from your use of our services or violation of these Terms.

10. Payment Terms

Payment terms for services are specified in individual service agreements. Generally:

  • Invoices are payable within 30 days of the invoice date unless otherwise agreed
  • Late payments may incur interest charges as permitted by Dutch law
  • We reserve the right to suspend services for non-payment
  • All fees are exclusive of VAT and other applicable taxes

11. Termination

We reserve the right to terminate or suspend access to our website or services immediately, without prior notice, for any breach of these Terms or for any other reason at our sole discretion.

12. Data Protection

Our processing of personal data is governed by our Privacy Policy and complies with the General Data Protection Regulation (GDPR) and other applicable data protection laws. Please review our Privacy Policy for details.

13. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of third-party websites. Your use of third-party websites is at your own risk.

14. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our website or services after changes constitutes acceptance of the modified Terms.

15. Governing Law

These Terms are governed by and construed in accordance with the laws of the Netherlands. Any disputes shall be subject to the exclusive jurisdiction of the courts of the Netherlands.

16. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

17. Entire Agreement

These Terms, together with our Privacy Policy and any service-specific agreements, constitute the entire agreement between you and ReSoft Labs B.V. regarding the use of our website and services.

18. Contact Information

If you have questions about these Terms, please contact us:

Email: info [at] resoftlabs [dot] com
Website: https://www.resoftlabs.com
Contact Form: https://www.resoftlabs.com/contact