Terms and Conditions
Legal terms governing the use of our services
Last updated: October 5, 2025
1. Introduction
Welcome to ReSoft Labs B.V. ("Company", "we", "our", "us"). These Terms and Conditions ("Terms") govern your use of our website and services. By accessing our website or engaging our services, you agree to be bound by these Terms.
2. Company Information
ReSoft Labs B.V.
Chamber of Commerce (KVK): 77906411
VAT Number: NL854029136B01
Registered in the Netherlands
3. Services
ReSoft Labs B.V. provides scientific software development, research applications, and data-driven solutions. Our services include but are not limited to:
- Custom software development for scientific research
- High-performance computing solutions
- AI and machine learning development
- Data engineering and analytics
- Cloud infrastructure and DevOps
- Research software engineering consulting
- Training and educational services
4. Use of Website
You may use our website for lawful purposes only. You agree not to:
- Use the website in any way that violates any applicable law or regulation
- Attempt to gain unauthorized access to our systems or networks
- Transmit any malicious code, viruses, or harmful materials
- Collect or harvest information from the website using automated means
- Impersonate any person or entity or misrepresent your affiliation
5. Service Agreements
Specific services are provided under separate written agreements. These Terms supplement any service-specific agreements and do not replace them. In case of conflict, the service-specific agreement shall prevail.
6. Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of ReSoft Labs B.V. or its licensors and is protected by copyright, trademark, and other intellectual property laws.
Intellectual property rights in deliverables shall be governed by the specific service agreement. Unless otherwise agreed in writing, any custom software or solutions developed for clients remain subject to the terms specified in the service agreement.
7. Confidentiality
We respect the confidentiality of information shared by our clients. Details regarding confidential information handling are specified in individual service agreements and Non-Disclosure Agreements (NDAs).
8. Limitation of Liability
To the fullest extent permitted by law:
- ReSoft Labs B.V. shall not be liable for any indirect, incidental, special, consequential, or punitive damages
- Our total liability for any claims arising from services shall not exceed the fees paid for the specific service giving rise to the claim
- We do not guarantee that our website will be uninterrupted, secure, or error-free
- We are not responsible for any content, code, or other materials from third parties
9. Indemnification
You agree to indemnify and hold harmless ReSoft Labs B.V., its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses arising from your use of our services or violation of these Terms.
10. Payment Terms
Payment terms for services are specified in individual service agreements. Generally:
- Invoices are payable within 30 days of the invoice date unless otherwise agreed
- Late payments may incur interest charges as permitted by Dutch law
- We reserve the right to suspend services for non-payment
- All fees are exclusive of VAT and other applicable taxes
11. Termination
We reserve the right to terminate or suspend access to our website or services immediately, without prior notice, for any breach of these Terms or for any other reason at our sole discretion.
12. Data Protection
Our processing of personal data is governed by our Privacy Policy and complies with the General Data Protection Regulation (GDPR) and other applicable data protection laws. Please review our Privacy Policy for details.
13. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of third-party websites. Your use of third-party websites is at your own risk.
14. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our website or services after changes constitutes acceptance of the modified Terms.
15. Governing Law
These Terms are governed by and construed in accordance with the laws of the Netherlands. Any disputes shall be subject to the exclusive jurisdiction of the courts of the Netherlands.
16. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
17. Entire Agreement
These Terms, together with our Privacy Policy and any service-specific agreements, constitute the entire agreement between you and ReSoft Labs B.V. regarding the use of our website and services.
18. Contact Information
If you have questions about these Terms, please contact us:
Email: info [at] resoftlabs [dot] com
Website: https://www.resoftlabs.com
Contact Form: https://www.resoftlabs.com/contact